Shipping policy

ANGADI offers selected Indian-made food products to customers across the United States. This Shipping & Delivery Policy explains our shipping locations, eligible products, order processing times, delivery estimates, shipping charges, and how to contact us if you experience a delivery issue.

1. Delivery Locations

ANGADI ships nationwide to all 50 U.S. states.

We do not currently ship to Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, APO/FPO addresses, or international destinations.

All online orders are packed and shipped from our fulfillment center at:

Village at Valley Ranch
9458 N. MacArthur Blvd
Irving, TX 75063
United States

Product availability and shipping eligibility may vary.

2. Products We Ship

We ship selected Indian-made food products, including:

Bull-pressed oils
Whole spices and spice powders
Seeds
Rice and millets
Pulses
Coconut products
Stone-milled flours

Our stone-milled flours are freshly milled on the day your order ships and are eligible for nationwide standard shipping.

Fresh chapatis and onsite hot kitchen items are available exclusively for local in-store pickup at our Texas stores and are not available for nationwide shipping.

3. Order Processing Time

Orders are typically processed and dispatched within 1–2 business days, Monday through Friday, excluding applicable holidays.

Orders are freshly packed at our Irving, Texas fulfillment center before being handed over to the shipping carrier.

Processing times may be longer during peak periods, holidays, or when an item is temporarily out of stock or requires additional handling. If a significant delay affects your order, we will notify you using the contact information provided at checkout.

4. Shipping Rates & Transit Times

Standard Shipping

Standard shipping orders are typically delivered within 5–7 business days from the ship date.

Transit times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances beyond our control.

Shipping Rates

Shipping charges are calculated based on the delivery destination, the total weight of your cart, and the applicable shipping zone. Available shipping rates will be displayed at checkout before you complete your purchase.

Free Shipping

ANGADI offers Free Standard Shipping on orders of $99.00 or more, before taxes and after discounts, across all 50 U.S. states.

Free shipping applies to eligible online orders that meet the minimum purchase requirement. Additional restrictions may apply where stated on our website or during checkout.

Maximum Order Weight

Online orders are subject to a maximum shipping weight of 11.5 kg (approximately 25 lb) per order.

Orders exceeding this weight limit cannot be shipped through our online checkout. Customers may need to reduce the order weight or contact us to discuss available options.

5. Shipping Carriers & Tracking

Depending on the order and destination, ANGADI ships using USPS Ground Advantage or UPS Ground.

Once your order has been dispatched, we will send a shipping confirmation email containing tracking details to the email address provided at checkout.

You can use the tracking information to follow your shipment's progress and view carrier-provided delivery updates.

Please allow time for tracking information to become available after the carrier receives your package.

6. Delivery Estimates & Delays

Our typical delivery timeline consists of:

Order processing: 1–2 business days, Monday through Friday.
Shipping transit: 5–7 business days from the ship date.

Delivery estimates are not guarantees. The total time from purchase to delivery may be longer than the transit estimate because processing time occurs before shipment.

Delays may occur due to severe weather, carrier disruptions, incorrect or incomplete addresses, peak shopping periods, holidays, or other circumstances outside our control.

If an item is unavailable or requires additional handling, processing may take longer. We will notify you when we become aware of a significant delay affecting your order.

7. Accurate Delivery Information

Customers are responsible for providing a complete and accurate shipping address, phone number, and email address at checkout.

Please review your information carefully before placing your order. Accurate contact and delivery details help us provide order updates and resolve delivery issues.

ANGADI is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

If a shipment must be re-sent because of an incorrect address or unsuccessful delivery, additional shipping charges may apply.

If you notice an address error after placing your order, contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered processing or has been dispatched.

8. Delivered but Not Received

If your tracking information indicates that your package has been delivered but you cannot locate it, please contact us as soon as possible.

Before contacting us, we recommend checking your delivery location, mailbox, front entrance, and any designated safe delivery area. You may also wish to check with household members, neighbors, or your building's management, if applicable.

Email us at info@angadifoodstories.com and include your order number and tracking information.

We will review the details and, where appropriate, work with the shipping carrier to investigate the issue. Although we will make reasonable efforts to assist, an investigation does not guarantee that a replacement or refund will be issued.